AIDS 2024 is committed to accommodating the needs of individuals with disabilities. It provides the following services:
- Special assistance desk
- Free registration for personal assistance (upon request and approval of required documentation)
- Wheelchairs (upon request)
- Live translation of speech into text (CART, or real-time captioning)
- Stage lift for speakers (upon request)
If you have any accessibility-related questions, please contact accessibility@aids2024.org.
Special assistance desk
For questions related to assistance on site, people with disabilities should go to the information and special assistance desk, located in the registration area during the official registration opening hours.
Personal assistance (upon request and approval of required documentation)
Delegates with specific accessibility needs who wish to bring their own assistant with them (such as a sign language interpreter or other assistant) should contact accessibility@aids2024.org.
Wheelchairs (upon request)
Delegates will be able to borrow manual wheelchairs at the information and special assistance desk. Requests must be sent in advance to accessibility@aids2024.org. The use of the wheelchair is free. The wheelchairs can be used only inside the venue.
Real-time captioning (CART)
Artificial intelligence (AI) services will be utilized for English captioning throughout the conference. English captioning will be available for the opening and closing ceremonies, plenary sessions, special sessions, rapporteur session, Global Village sessions and symposia. Pre-conference sessions or satellite symposia may also offer interpretation and English captioning.
To access English captioning, please have your phone ready. Simply scan the QR code provided in each session room and click “join”. You will then have the option to read captions. While our AI interpretation is highly accurate, occasional captioning errors may occur.
The IAS promotes the use of non-stigmatizing, people-first language. We provide the automated captioning services to make our content as widely accessible as possible. Although effort has been taken to train this technology, it may not always respect the people-first language of the original version.
Stage lift (upon request)
The IAS has arranged a stage lift for the conference. Speakers who have a particular need for a stage lift should contact accessibility@aids2024.org by 21 June.
Venue accessibility
The Messe München: the Trade Fair Center Messe München and the ICM – International Congress Center Messe München is accessible to anyone with reduced mobility. Find more information here.
